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Subscription. Everything you need to know about your subscription.

Is there a free trial?

The free plan is effectively an unlimited trial — you can use teilen.bio free forever with up...

Updated -3423203 second ago

Do you offer refunds?

Yes, on request. For monthly plans we stop charging at the end of the current billing period. For...

Updated -2732003 second ago

How do I downgrade my plan?

Go to Account → Subscription and choose a lower plan. The change takes effect at the end of...

Updated -1868003 second ago

How do I upgrade my plan?

Go to Account → Subscription (or the pricing page), pick the plan you want and check out via...

Updated -1695203 second ago

How will I be charged?

You will be charged at the beginning of each period automatically until canceled.

Updated 3 weeks ago