Terms of Service

Last updated on August 29, 2026

Terms of Service

§ 1 Scope and Conclusion of Contract

(1) These Terms apply to all contracts between SOVRAN DIGITAL LTD (“Provider”) and its customers regarding the use of the teilen.bio platform (“Service”).
(2) The contract is concluded upon completion of the registration process or by ordering a paid subscription.
(3) Deviating terms and conditions of the customer shall not be recognised unless expressly agreed.

§ 2 Subject Matter of the Contract

(1) The Service includes the creation and publication of link-in-bio pages, URL shortening, QR code creation and click statistics.
(2) The scope of functions depends on the booked plan (Starter, Pro, Business).

§ 3 Registration and Obligations

(1) Registration is only permitted for persons of full age or with the consent of a legal representative.
(2) The customer is obliged to provide truthful information and to treat access data confidentially.
(3) In particular, the customer is prohibited from:
- distributing illegal, extremist, violence-glorifying or infringing content;
- distributing spam, phishing, malware or fraudulent offers;
- querying the service in an abusive automated manner.
(4) In the event of violations, the Provider is entitled to block content or delete the account after warning.

§ 4 Subscriptions, Term and Termination

(1) Subscriptions run monthly or yearly depending on the booking and renew automatically unless terminated one day before expiry.
(2) Termination is possible at any time via the customer account or by email to info@sovrandigital.co.uk.

§ 5 Prices and Payment

(1) All prices include statutory VAT.
(2) Payment is processed via the payment service provider Stripe (credit card).
(3) In case of failed payments, the Provider may temporarily restrict access.

§ 6 Right of Withdrawal for Consumers

Consumers have a fourteen-day right of withdrawal. To exercise this right, inform us (SOVRAN DIGITAL LTD, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom, Email: info@sovrandigital.co.uk) by means of a clear statement of your decision to withdraw from this contract. In the event of withdrawal, we will refund all payments received without delay, at the latest within fourteen days.

§ 7 Availability

(1) The Provider aims for an availability of 99% on annual average.
(2) Maintenance work is carried out where possible during low-traffic periods.

§ 8 Liability

(1) The Provider is liable without limitation for intent and gross negligence as well as for injury to life, body and health.
(2) In the case of slightly negligent breach of material contractual obligations, liability is limited to the foreseeable damage typical for the contract.
(3) The Provider is not liable for the accuracy or completeness of content created by users.

§ 9 User Content

(1) The user is solely responsible for the content distributed via the Service.
(2) The user grants the Provider a simple, transferable right to store and reproduce the content for the operation of the Service.
(3) The user shall indemnify the Provider against claims of third parties based on unlawful content of the user.

§ 10 Changes to the Terms

The Provider may change these Terms with reasonable advance notice, provided this is reasonable for the customer. If the customer does not object within 30 days, the changes are deemed accepted.

§ 11 Final Provisions

(1) The law of the United Kingdom applies, insofar as mandatory consumer protection provisions of the consumer's country of residence do not conflict.
(2) Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.
(3) Consumers can resolve disputes via the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr/.

Last updated: August 2026